CANHU Protocol: Structured Decision Making (SDM) Screening Process, Response Priority and Track Assignment
Section 2 Overview
Section 2 focuses on intake, or the point of entry for a family. The information in this section will assist staff in understanding the procedures throughout the entire intake process, from initial contact with the Child Abuse and Neglect Hotline Unit (CANHU), through the process of an investigation or family assessment. Completing a thorough family assessment or investigation will help staff identify the service needs of the family.
Chapter 2 Overview
This chapter covers information pertaining to the initial contact with CANHU when reporting abuse or neglect.
- 2.1 Reports Received at the Child Abuse/Neglect Hotline Unit (CANHU)
- 2.2 Response Priority Levels
- 2.3 Response Track
Attachments:
- Attachment A:
- Care, Custody and Control
- Attachment B:
- Criteria for Priority Response Level One (1)
- Attachment C:
- Duplicate Reports
- Attachment D:
- Investigations Involving a Conflict of Interest
- Attachment E:
- Determining Most Appropriate County for Investigation
- Attachment F:
- Determining Appropriate CA/N Reports
- Attachment G:
- CA/N Call-Out Procedure for After-Hours and Holidays