§2 ch3: County Protocol: Review and Assignment of Reports
3.3 Response Priority Level Override
County staff may determine that emergency response is not necessary in certain circumstances on reports initially screened as an emergency by CANHU. If additional information is available to county staff that clearly indicates the alleged victim(s) is/are immediately safe, the county may change (override) the Response Priority Level of the report. However, this determination may only be made after all safety factors have been considered and supervisory approval has been granted (within initial Priority Level Response timeframes).
A change of Response Priority from Level 1 to Level 2 or 3 requires documentation (including the date and time of the consultation with the supervisor, and specific details pertaining to the determination) in the narrative section of the Investigation record, and “priority level change” shall be noted on the CPS-1 in the “Description/Action Taken for Level 1” box on page 1.
3.3.1 Entering Override Information in System
On the same, or the next working day, following receipt of a report, and after supervisory consultation and approval of the decision to override the original Response Priority Level as established by CANHU, information about the report assignment is to be entered in the CA/N database system on the CPS Screening Classification Update Screen (ATRU) by authorized county staff. The Circuit Manager is responsible for determining who in the circuit will have authorization to update the ATRU screen.
The new Response Priority Level determined by the county will be entered as the Current Response Priority Level, and will reflect as such on the ATRU and ATRI screens. The originating level that was determined by CANHU will also remain in the system, and will show up on the ATRU and ATRI screens as the Initial Response Priority Level.