§3 ch2: Procedures to Open or Reopen a Family for Services
2.2 To Open or Reopen a Case Within the SS-63 Family-Centered Services/ Treatment Services System
A Family Centered Services Case Report form (SS-63) is required on all open cases receiving treatment services and is used to enter and track information on families receiving treatment services.
It is permissible to have a FCS case open on both custodial and non-custodial parents if they are not living in the same residence. In the event that both parents are receiving services, each parent should have a FCS case open in FACES. The children will be listed on both cases as case members, with the whereabouts noted as appropriate.
Note: It may be confusing to develop a service plan for the family when there are two separate FCS cases open at the same time. A recommended way to resolve this is to have a joint FST with all involved parties, including parents and all involved Division personnel, to ensure consensus regarding case goals.
A Family-Centered Services Case Report form (SS-63) turnaround form will be automatically generated from the CA/N system when a "Preponderance of Evidence" or "Unsubstantiated - Preventive Services Indicated" determination is made by investigative staff. The Family-Centered Services Case Report form (SS-63) will also be generated when services are indicated as a result of an assessment. In these cases the form will be generated to the worker whose worker I.D. number appears in the Case Manager I.D. field on the CA/N-1 form.
The non CA/N Referral system will allow staff to track Family-Centered Services (FCS) cases that have been opened specifically from actions taken in response to a referral. FCS cases maybe opened directly due to a referral, or staff may reopen a case if one was previously opened. When the FCS Assessment Status field is coded to open/reopen a case, a Family-Centered Services Case Report form (SS-63) will automatically be generated when identifying information is entered in the system.
The Family-Centered Services Case Report form (SS-63) turnaround in a closed case file is used to reopen cases when a form is not generated automatically by the CA/N system.